Facility19Facility19
National Facility Services Provider · Enterprise Contractor

Your AI is orchestrating 43 subs across 124 client sites.

APEX runs the network. DISPATCH picks the right sub. WATCH protects every SLA. REPORT turns it all into commercial proof for your clients.

Revenue protected
$8.40M
client contracts · live
Client sites managed
124
across 18 states
Subcontractors active
43
dispatched today
SLA at-risk
2
being resolved

Workforce

4 agents · 4 active

Activity

stream

Live Operations Feed

streaming
  • SLA risk: Northgate Mall
    HVAC response at 47 min · escalated · sub rerouted 8 min ago
    20584 d ago
  • Client QBR — TechCorp
    AI-generated · $340K savings documented · sent to client
    20584 d ago
  • APEX resolved scheduling conflict
    3 subcontractors · 7 sites · zero client impact
    20585 d ago

Client Network — 18 accounts

healthy watch at-risk

Subcontractor Bench

5 active vendors
  • Apex HVAC Co
    HVAC · Southeast · ★ 4.7
    Util86%
    7
    today
  • BlueLine Electric
    Electrical · Northeast · ★ 4.5
    Util79%
    5
    today
  • Cascade Plumbing
    Plumbing · West · ★ 4.6
    Util91%
    8
    today
  • Crystal Janitorial
    Janitorial · National · ★ 4.4
    Util74%
    12
    today
  • Summit Roofing
    Roofing · Midwest · ★ 4.8
    Util68%
    3
    today
ROI calculus · operational + commercial

Revenue protected, live

Running total
$8,400,000
Operational
Contract value retained
$14,466,548
all clients · annualized
SLA penalty avoidance
$16,637
breach rate 0.8%
Subcontractor utilization
84.0%
↑ from 61%
Dispatch overhead reduced
-54%
vs manual coordination
Client reporting time saved
92%
QBRs auto-generated
Commercial — the ROI you sell to your clients
Client retention
96.0%
↑ 4 pts YoY
New contract win rate
38%
AI reporting cited in pitch
Client LTV increase
$2,603,979
modeled · 18% lift
Cost of acquisition
-27%
reduced via referrals
Churn reduction
-62%
vs prior 12 mo
Escalation cost avoidance
$184,000
L2 + L3 tickets / qtr
Core formula — (sub efficiency + dispatch savings + SLA penalties avoided) + (retention × LTV × win-rate lift)
Commercial layer — REPORT turns every resolved ticket into client-facing proof. 3 new contracts won this quarter cite the AI dashboard as a deciding factor.